Questions to Ask When Touring a CCRC
Choosing a Continuing Care Retirement Community (CCRC) is a major decision for seniors and their families. These communities offer a full spectrum of care—from independent living to assisted living, skilled nursing, and rehabilitation—all on one campus. And some communities, including Westminster Towers, allow residents to enter the community at any level of care. Touring a CCRC is the best way to understand if it’s the right fit. To make the most of your visit, come prepared with the right questions.
Here are some important areas to focus on during your tour:
1. What Levels of Care Are Offered On-Site?
Since a key benefit of a CCRC is the ability to stay in the same community as care needs change, ask what levels of care are available. Inquire about independent living, assisted living, skilled nursing, and rehabilitation services. Be sure to clarify whether all levels of care are located on the same campus and how transitions between them are handled.
2. What if Spouses Require Different Levels of Care?
Oftentimes, a couple has different health and care needs. In some CCRCs, that difference can put physical distance between spouses, making it difficult for them to spend time with each other. At Westminster Towers, couples who need different levels of care stay under the same roof, making it easier to be together. Regardless of where you tour, be sure to ask this question so you know what to expect.
3. What Is Included in the Entrance Fee and Monthly Costs?
CCRCs typically require an entrance fee in addition to monthly service fees. Ask for a breakdown of what’s included—such as housing, meals, housekeeping, transportation, and healthcare services. Also, find out whether any of these costs are refundable if you leave the community or if your care needs change.
4. Are There Different Contract Options?
Some continuing care retirement communities offer multiple types of contracts, such as Life Care, Modified, or Fee-for-Service. Each has different cost structures and risk-sharing models. Understanding the differences can help you choose the contract that best fits your long-term financial and healthcare needs.
5. What Is the Community’s Approach to Wellness and Social Engagement?
A CCRC should support not just physical health, but emotional and social wellness as well. Ask about fitness classes, wellness programs, spiritual services, volunteer opportunities, and social events. The availability of engaging activities can make a big difference in quality of life.
6. What Are the Staff Qualifications and Resident-to-Staff Ratios?
It’s important to understand who will be providing care and how available they are. Ask about staff credentials, training programs, and whether medical staff is on-site 24/7. Also, inquire about caregiver-to-resident ratios, particularly in assisted living or skilled nursing areas.
7. What Happens If a Resident Runs Out of Funds?
Ask if the community has a benevolence fund or policy in place to assist residents who outlive their financial resources. This kind of safety net can provide peace of mind in long-term planning.
Experience a CCRC That Puts You First
When touring a continuing care retirement community, the answers you receive should give you confidence in your future care and lifestyle. At Westminster Towers in Rock Hill, SC, we welcome your questions and encourage you to explore everything our CCRC offers—from independent and assisted living to skilled nursing and rehabilitation, all on one campus.
Schedule a tour today and see how Westminster Towers can support your journey with quality care, comfort, and community.